Frequently Asked Questions

How can we help you today?

Here are some of our most frequently asked questions. If your question isn't here, please contact one of our clinics below

Do you have doctors that are great with kids?

It’s your lucky day! After having multiple children ask their parents to come back to our clinic when they need a doctor, we realised that kids find our doctors quite unique. That’s probably because they are all down to earth and friendly and really engage with your little ones. After all – we want your children to grow up feeling unafraid of visits to the doctor. We like to think that we are on a ‘high five’ basis with all of our young patients.

Learn more about our doctors

Do you have female GPs?

We can certainly help with that – we have some wonderful female doctors! While all of our doctors are extremely gentle and patient, we understand that sometimes you want to see a female GP. Hop over to our team page where you can get to know more about our lady doctors, and choose one that is right for you.

Learn more about our doctors

Do you do repeat referrals?

Do you require ongoing referrals to the same specialist? Did you misplace your referral? If your GP agrees that it is clinically appropriate, then we are pleased to offer a bulk billed quick consult for you to get your referral. This will be a brief 5-7 minute consultation, where no other medical issues are discussed, and further diagnosis or treatment is not required. Alternatively, if your GP agrees that you do not need a consultation, the referral could be prepared for you to pick up from reception for $15.00.

To book, please select the practitioner ‘Mr Quick Consults’ through our online booking page, or call our reception and request a Repeat Referral Quick Consult or a Repeat Referral Pick Up, and they will be pleased to help!

Learn more about quick consults

Can I get a medical certificate?

If you have a virus or straight forward illness and need to stay home from school or work, we are pleased to offer our patients a bulk billed quick consult to obtain a medical certificate! This will be a brief 5-7 minute consultation, where no other medical issues are discussed, and further diagnosis or treatment is not required.

To book, please select the practitioner ‘Mr Quick Consults’ through our online booking page, or call our reception and request a Medical Certificate Quick Consult, and they will be pleased to help!

Learn more about quick consults

Can I get a repeat script?

Do you regularly need repeat scripts for the same medication? If your GP agrees that it is clinically appropriate for you to continue on this medication without a detailed review, then we are pleased to offer a bulk billed quick consult for you to get your repeat script! This will be a brief 5-7 minute consultation, where no other medical issues are discussed, and further diagnosis or treatment is not required. Alternatively, if your GP agrees that you do not need a consultation, the script could be prepared for you to pick up from reception for $15.00.

To book, please select the practitioner ‘Mr Quick Consults’ through our online booking page, or call our reception and request a Repeat Script Quick Consult or a Repeat Script Pick Up, and they will be pleased to help!

Learn more about quick consults

Do you have Doctors that are good with mental health?

Aside from the fact that many of our patients feel better just being in our space, our doctors are all extremely gentle and kind, and very knowledgeable with mental health. Be it anxiety, depression, PTSD, stress, you name it – our GPs are there for you. Plus we have a wonderful team of psychologists that our patients really enjoy working with.

Learn more about our psychologists

Do you do blood tests?

If you have a blood test (pathology) request form, we can help you with on-site pathology collection via Australian Clinical Labs who have on-site collectors on Monday and Wednesday mornings

Do you do immunisations?

We can help with that! We do childhood immunisations, flu vaccinations and can assist you with arranging travel vaccinations too. You can read more about this on our immunisation service page.

Learn more about immunisations

Do you bulk bill?

We are a very high quality private clinic, and there are great limitations for clinics that choose to bulk bill – which we encourage you to read more about so that you can make an informed decision about your family’s care. However, as an added bonus for our patients, our amazing GPs do offer bulk billing for some things such as a medical certificate, a repeat script or repeat referral, in a ‘Quick Consult’. You can read more about Quick Consults here, and they can be booked online by choosing the practitioner ‘Mr Quick Consult’.

Learn more about quick consults

Do you treat chronic diseases and chronic illnesses?

Our doctors and nurses are really wonderful when it comes to long-term or ongoing chronic disease management. If you have something persistent, such as cancer, asthma, diabetes, osteoporosis or arthritis then you really want a good long-term relationship with a GP. Our team would be very grateful for the opportunity to care for you, and help you improve your wellbeing.

Learn more about chronic disease management